Please Read Our Service Terms Carefully Before Booking
Welcome to Bandung Private Tour Driver. By using our services, you agree to the following terms and conditions.
1. Booking Confirmation
All bookings must be confirmed through WhatsApp, phone call, or other official communication channels. Booking details include travel date, destination, pickup location, and selected vehicle.
2. Payment Terms
Customers may be required to pay a deposit to secure the booking schedule. Full payment can be completed before or during the trip based on mutual agreement.
Prices are quoted in Indonesian Rupiah (IDR) unless stated otherwise.
3. Service Coverage
Our services cover Bandung city area, Bandung Airport transfers, and long-distance transportation to or from Soekarno Hatta Airport Jakarta.
4. Package Include
- Private Vehicle
- Professional Driver
- Fuel / BBM
- Toll Fee (Bandung Area)
- Parking Fee
5. Package Exclude
- Entrance Tickets
- Meals & Personal Expenses
- Hotel Accommodation
- Additional Overtime Charges
6. Overtime Charges
Additional charges may apply for overtime usage outside the agreed schedule.
7. Cancellation Policy
Cancellation requests should be informed as early as possible. Deposits that have already been paid may not be refundable depending on the booking condition and preparation process.
8. Customer Responsibility
Customers are responsible for maintaining cleanliness and respecting the vehicle during the trip. Any damage caused intentionally by passengers may result in additional charges.
9. Travel Conditions
Travel schedules may change depending on traffic, weather conditions, road situations, or force majeure circumstances beyond our control.
10. Driver Authority
Drivers have the right to refuse unsafe requests, illegal activities, or behavior that may endanger passengers and the vehicle.
11. Privacy & Personal Information
Customer information provided during booking will only be used for service and communication purposes. We respect customer privacy and confidentiality.
12. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Bandung Private Tour Driver
Jl. Braga No.33, Braga, Kec. Sumur Bandung,
Kota Bandung, Jawa Barat 40162
Phone / WhatsApp: +62 882-4539-4632
Email: bandungdriverprivate@gmail.com